A NSW Government website

Non-urban metering

Review of the Non-urban metering rules

The NSW Government is reviewing the non-urban water metering framework to make it easier for water users to comply.

Macquarie river flowing trough Dubbo city in Australian Great Western plains - aerial view in bright sun light over irrigated agriculture farms.

About the review

In 2018, the NSW Government introduced a new framework to measure and meter non-urban water take, to be rolled out in stages over several years.
It is five years since the reforms were introduced and it is time to review and assess the progress that has been made so far.

The purpose of the review is to look at how to remove barriers to implementation and identify practical changes to the rules to improve compliance.

What we heard during consultation

We received 124 survey responses and 28 written submissions. According to the privacy preferences of the authors, some names and contact details have been redacted.


The What We Heard report details the feedback we received during the public consultation period from 30 October to 26 November 2023.

Download the what we heard report (PDF. 1,400KB)


Read the feedback we received in 28 email or written submissions for the Review of the non-urban metering framework.

Download the submissions (PDF. 10,300KB)


If you require assistance reading these documents, please contact 1300 081 047 or water.enquiries@dpie.nsw.gov.au.

Consultation documents

Discussion paper

Read about the key issues and possible options for changes in the discussion paper.

Review of the non-urban water metering rules

Fact sheet

Download more information on the review of the non-urban water metering rules.

Supporting documentation


We've created some frequently asked questions and answers.

Frequently asked questions

Public information sessions

Online information sessions have been held for water users and interested stakeholders and community members to find out more about the review.

The sessions were recorded and have been published below.

If you have any questions phone: 1300 081 047 or email: water.enquiries@dpie.nsw.gov.au

Session 1 – Northern Inland

13 November 2023 – View the recording of the Northern Inland session.

Session 2 – Southern Inland

13 November 2023 – View the recording of the Southern Inland session.

Session 3 – Coastal

14 November 2023 – View the recording of the Coastal session.


Presentation slides - Non-urban metering review - Public consultation sessions November 2023.

Download the presentation (PDF. 3,000KB)

What’s next?

The feedback will inform the final recommendations to the Minister for Water.