Online information sessions
Learn about the steps you need to take to comply with the non-urban metering rules and important deadlines. Register for one of our online information sessions where experts will explain the requirements and answer your questions.
Register for a webinarYou may be eligible for a free telemetry device and installation
If you’re a water user in the Murray-Darling Basin, you may qualify for the expanded Telemetry Uplift Program, courtesy of the Australian government.
What water users need to know
Find out about the metering rules and requirements, steps to get your metre ready, information about telemetry and metering equipment and reporting and recording requirements.
Find out what you need to do and when you need to comply.
Find out about exemptions from the metering rules.
Learn more about the amendments to the Non-urban water metering framework and the implementation plan.
What installers and suppliers need to know
Learn more about duly qualified persons (DQPs), how to become a meter installer, and find helpful resources.
Find out about the metering rule requirements, pattern-approved meters, compatible local intelligence devices (LIDs) and how suppliers and manufacturers can work with government to help meet metering demands.
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Document library and interactive tools
For water users
Current key documents and tools
- Metering Guidance Tool
- Frequently asked questions – March 2025 (PDF, 230.95 KB)
- Applying for an exemption fact sheet (works that cannot physically comply with the metering rules) (PDF, 141.35 KB)
- Exemption from the mandatory metering equipment condition:Application form (works that cannot physically comply with the metering rules) (PDF, 497.61 KB)
- Am I in a telemetry blackspot?
- Telemetry network coverage exemption form (PDF, 138.17 KB)
- Maintenance Specifications 2019 (PDF, 147.15 KB)
- Non-urban water meters conforming to AS4747 (Cth DCCEEW Revised July 2024)
- Report: Economic analysis of NSW metering regulation (PDF, 2687.04 KB)
- Floodplain harvesting measurement amendments fact sheet – February 2025 (PDF, 549.58 KB)
- Non-urban metering amendments fact sheet – March 2025 (PDF, 146.14 KB)
- Water Management (General) Amendment (Metering) Regulation 2025
Past documents – policies, reports, presentations and fact sheets
2024
- Video: Amendment to Water Management Regulation 2018 – December 2024
- Slides: Amendment of the metering rules in the Water Management (General) Regulation 2018 (PDF, 1903.88 KB)
- Discussion paper: Review of non-urban metering framework (PDF, 928.35 KB)
- Report: What we heard Review of non-urban metering framework – February (PDF, 1434.68 KB)
- Report: Review of non-urban metering submission – November 2023 (PDF, 10509.85 KB)
- Video: Non-urban metering recommendations report – September 2024
2023
- Video: Non-urban metering virtual field day roadshow – May 2023
- Slides: Southern Inland Roadshow presentation – May 2023 (PDF, 5695.49 KB)
- Report: Southern Inland Roadshow Report – May 2023 (PDF, 521.87 KB)
2022
- Fact sheet: Non-urban water metering in NSW – What water users need to know – July 2022 (PDF, 2459.1 KB)
- Slides: Metering and Measurement presentation (presented by the department and WaterNSW Customer Advisory Group) – March-April 2022 (PDF, 2017.39 KB)
- Fact sheet: NRAR Compliance approach – April 2022 (PDF, 272.7 KB)
- Video: Non-urban water metering virtual field day roadshow – April/May 2022
- Report: Southern Inland Roadshow Report – April/May 2022 (PDF, 281.39 KB)
- Video: Non-urban metering virtual field day roadshow – October 2022
- Report: Southern Inland Roadshow Report – October 2022 (PDF, 491.22 KB)
- Fact sheet: Non-urban water metering: conditions for water supply works – October 2022 (PDF, 279.84 KB)
2021
- Report: What we heard about the proposed reporting rules for metered water users – February 2021 (PDF, 172.36 KB)
- Report: Floodplain Harvesting Measurement and Non-Urban Water Metering – Roadshow Consultation Outcomes Report – April 2021 (PDF, 395.98 KB)
- Video: Non-urban metering virtual field day roadshow – October 2021
- Fact sheet: Frequently asked questions - Non-urban metering virtual field day – October 2021 (PDF, 173.29 KB)
2020 and prior
- Report: Independent investigation into NSW water management and compliance: Final report – November 2017 (PDF, 536.24 KB)
- Policy: Securing our water – NSW Government water reform action plan – December 2017 (PDF, 851.3 KB)
- Report: Water take measurement and metering – Consultation paper – March 2018 (PDF, 880.12 KB)
- Report: Industry Technical Forum on Water Metering and Telemetry – August 2018 (PDF, 4739.44 KB)
- Report: Water Reform Action Plan – Community consultation – What we heard report – June 2018 (PDF, 674.69 KB)
- Report: NSW Water Metering Consultation – What we heard – November 2018 (PDF, 6174.06 KB)
- Report: Metering Roadshow – What we heard report – October 2019 (PDF, 726.28 KB)
- Policy: NSW Non-urban metering policy – November 2020 (PDF, 648.4 KB)
For metering professionals
Current key documents and tools
Documents:
- Non-urban water meters conforming to AS4747 (Cth DCCEEW Revised July 2024)
- Market engagement policy for metering and telemetry – March 2021 (PDF, 593.52 KB)
- Data Acquisition Service Logged Data Format Guidelines – June 2020 (PDF, 246.73 KB)
- Data logging and telemetry specifications 2021 (PDF, 1900.85 KB)
- Maintenance Specifications 2019 (PDF, 147.15 KB)
- Portable Pumps Guideline (PDF, 553.41 KB)
- In-situ meter accuracy procedures guide – July 2022 (PDF, 1753.71 KB)
- A best-practice guide to installing, validating and maintaining non-urban water meters in NSW – July 2019 (PDF, 887.48 KB)
- Glossary of Terms – Non-urban water metering policy – June 2020 (PDF, 180.43 KB)
Tools:
Past documents
- Industry Guide – Works Requiring a Meter – June 2020 (PDF, 499.43 KB)
- NSW Non-urban metering policy – November 2020 (PDF, 648.4 KB)
- Frequently asked questions – Duly Qualified Persons – December 2021 (PDF, 194.47 KB)
- Non-urban water metering: conditions for water supply works – October 2022 (PDF, 279.84 KB)