A NSW Government website

Water Efficiency Program

Washing Machine Replacement Trial

The NSW Government’s Washing Machine Replacement Trial helps social housing tenants across the state replace their inefficient top load washing machine with a new front load washing machine to boost water efficiency and reduce the cost of living.

Woman loading front-end washing machine
Update

We are pleased to share the trial has been extended until 30 September 2022 for all eligible social housing tenants across NSW.

You may be eligible to buy a new washing machine as part of the NSW Government’s Washing Machine Replacement Trial for between $150 to $250, with the remaining costs covered by the trial. This limited offer helps eligible social housing tenants to replace their old top loading washing machine with a new, front loading washing machine to help save on water and power costs.

If you are eligible, you can choose between three different washing machines, and will pay a one-off delivery, installation, and five-year warranty fee of $150, $200 or $250, depending on the size of the machine you choose.

These discounted prices could save you more than $600 off the recommended retail cost.

We will remove and recycle your old washing machine  and install your new machine for you.

You are encouraged to apply while stocks last. If you are eligible, you can choose between three different machines, and will pay a one-off delivery, installation, and five-year warranty fee of $150, $200 or $250, depending on the size of the machine. Your old appliance will also be removed and recycled.

Frequently asked questions

For answers to your questions.

Visit the FAQs

Fact sheet

Additional background information about the trial.

Download (.PDF, 246KB)

See if you are eligible for the trial

  • Click on the ‘Apply now’ button below.
  • Complete the eligibility check.
  • Complete the application form.
  • Submit your application.

Apply Now

Am I eligible?

To be eligible for the trial, you must:

  • be a resident of NSW
  • be more than 18 years old
  • live in social housing
  • hold a valid Pensioner Concession Card, Health Care Card* or Low-income Health Care Card from Centrelink**
  • have an existing top-loading washing machine to replace.

*If you do not have a valid concession card, but meet all other eligibility requirements, you may still be able to participate in the trial. Please contact us at washingmachines@dpie.nsw.gov.au for more help and information.

**A Commonwealth Seniors Health Card is not enough for eligibility for this offer.

How do I apply?

This application will take around 5 to 10 minutes to complete.

  • Make sure you have your valid concession card handy before you apply.
  • Your application will take up to 3 business days to process.

To complete your application, you will need an:

  • image of your concession card to confirm it is valid and up to date.

Apply Now