Complaints or feedback about our service
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Water enquiries
| Enquiry type | Contact |
|---|---|
| General enquiries | Phone: 1300 081 047 (business hours) or send us a message |
| Licensing and approvals enquiries | Phone: 1800 633 362 (business hours) or send us a message |
| Water Infrastructure NSW | Phone: 1300 081 047 (business hours) or send us a message |
Project specific contacts
| Project | Contact |
|---|---|
| Dungowan Dam project | 1800 318 045 (business hours) or send us a message |
| Wyangala Dam Wall Raising project | 1800 735 822 (business hours) or send us a message |
| Mole River Dam project | 1800 560 729 (business hours) or send us a message |
Address details
Postal address | Street address |
|---|---|
Department of Planning and Environment - Water | 4 Parramatta Square |
Algal alert information
Contact the NSW Algae hotline, phone 1800 999 457 or visit Algae - WaterNSW
Help stop illegal water activities
While most water users follow the rules and meet requirements, some people carry out illegal water activities—sometimes these actions are deliberate and sometimes they happen because people do not know the law.
Water theft and harming a water source can threaten water supplies for legitimate water users and harm the environment, and are serious crimes.
To make a confidential report on any suspicious activities, contact the Natural Resources Access Regulator:
Phone: 1800 633 362 (business hours)
Email: nrar.enquiries@nrar.nsw.gov.au