Apply for an approval
Meet with the department
We encourage local water utilities to engage the department before making a submission. You can contact the department at email@example.com.
This will usually be in the form of an informal meeting. During the meeting we will:
- listen to you and ask questions to understand the strategic context of the proposed works and/or the issues you are facing
- walk through the template application form with you
- explain the matters that must be considered as part of the approval.
Following the meeting, you will receive meeting minutes summarising the key points of the discussion together with a reference number to provide a continuous and easily accessible channel of communication between you and the department throughout the later phases of the approvals process and the life of the project.
The department is required to consider certain matters before granting approval. The criteria the department will apply to assess an application include whether the proposed works:
- are fit for purpose
- can manage risks
- can meet public health and environmental standards
- can meet relevant regulations
- are aligned to the competency of the local water utility.
Documentation that must be submitted
Local water utilities must supply the following information with their application:
- works description
- risk assessment
- early design for works
- documented experience
- confirmation of environmental planning assessment.
Additional optional guidance
Optional guidance on water treatment options study and a similar note for sewerage works can be found below.
System analysis and management
- Assessment of the recycled water system
- Preventive measures for recycled water management
- Operational procedures and process control
- Verification of recycled water quality and environmental performance
- Management of incidents and emergencies
- Operator, contractor and end user awareness and training
- Community involvement and awareness
- Research and development
- Documentation and reporting
- Evaluation and audit
- Review and continual improvement
- If you represent a local water utility and you are uncertain about what works need approval, please email us using this link: Works approval advice
- The department is currently working to make the approval instruments and the notices of determination publicly available. If you would like to know more about this data or have any questions related to works approvals, please email us using this link: WAMS portal feedback or question.
- The general email address for local water utility matters is: firstname.lastname@example.org
Additional information and resources
We have developed materials to assist utilities in the planning template, which is specific to NSW regulations. This includes the following resources:
- Local Government Act 1993
- Regulatory framework for local water utilities (PDF, 1100.53 KB).
- Applying for water treatment and sewerage works ( PDF, 1004.25 KB)
- NSW Guidelines for Recycled Water Management Systems(PDF, 1305.01 KB)
- Section 60 approval - water recycling schemes: Application checklist (PDF, 57.43 KB)
- Interim NSW Guidelines for Management of Private Recycled Water Schemes() PDF, 1599.81 KB
NSW information sheets for recycled water management systems
- ‘It's too late!’ The benefits of risk-based prevention vs end point testing (PDF, 48.5 KB)
- Indicators, reference pathogens and Log10 reductions: What does it all mean? (PDF, 56.19 KB)
- Calculating log reduction values (PDF, 107.42 KB)
- Critical control points (CCPs) (PDF, 112.13 KB)
- Non-treatment barriers: End use and onsite controls (PDF, 45.11 KB)
- Types of monitoring (PDF, 69.21 KB)
- Validation and verification - What's the difference? (PDF, 137.67 KB)
- Getting chlorination right (PDF, 262.9 KB)
- User agreements PDF, 53.83 KB (PDF, 53.83 KB)
- Public health incident notification and response (PDF, 35.63 KB)
Support and advice
In addition to our regulatory role, we give technical and other advice to local water utilities proactively and whenever requested by the utility. The department can assist local water utilities with developing the project from concept through to tendering and commissioning.